All Systems Operational

Uptime over the past 90 days. View historical uptime.
A3 PIM industry (front) Operational
Import A3 PIM Industry Operational
Digital Asset Management (gestion des visuels) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Exercice procédure Plan de Reprise d’Activité (PRA)/Disaster Recovery Plan (DRP) Nov 8, 2026 06:00-16:00 UTC

Bonjour,

Pour valider le bon fonctionnement de notre procédure de Plan de Reprise d’Activité (PRA), la plage de maintenance est étendue de 8h à 18h le deuxième dimanche des mois de février, mai, août et novembre.

Dans ce cadre, nous vous informons qu’une intervention aura lieu le dimanche 8 Novembre, de 8h à 18h.

Nous profiterons de cette plage de maintenance pour réaliser notre test de PRA, tel que prévu contractuellement.

Durant cette période, des interruptions de service sont à prévoir sur l'ensemble de l'application Pim industry et GDSN Agena3000.

Nous restons disponible pour toute question.

Cordialement,

--------------------------------------------------------------------------------------

Hello,

To validate the proper functioning of our Disaster Recovery Plan (DRP) procedure, the maintenance window is extended from 8:00 a.m. to 6:00 p.m. on the second Sunday of February, May, August, and November.

In this context, please be informed that a maintenance operation will take place on Sunday, November 8, from 8:00 a.m. to 6:00 p.m..

We will use this maintenance window to carry out our DRP test, as contractually agreed.

During this period, service interruptions are expected across the entire Agena3000 PIM Industry and GDSN applications.

Please feel free to reach out if you have any questions.

Best regards,
Posted on Oct 21, 2026 - 11:59 UTC

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Upgrade A3 PIM INDUSTRY 6.119
Completed - The scheduled maintenance has been completed.
Oct 28, 18:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 UTC
Scheduled - Chère Cliente, Cher Client,

Nous vous informons que votre solution A3 PIM Industry va être mise à jour prochainement : montée de version en 6.119.

› PRODUCTION ACCEPTANCE prévue le Jeudi 22/10/2026 (de 09h00 à 11h00)

› PRODUCTION envisagée le Mercredi 28/10/2026 (à partir de 20H00)

https://assistance.agena3000.com/books/informations-versions/page/release-note-a3-pim-industry-6119

L'ensemble de l'équipe support reste à votre écoute pour tout complément d'information.

Cordialement,

L'équipe AGENA3000

______________________________________________________________________________________________________________________

Dear Customer,

We would like to inform you that your A3 PIM Industry solution will soon be updated to version 6.119.

› PRODUCTION ACCEPTANCE scheduled for Thursday, october 22, 2026 (from 9:00 a.m. to 11:00 a.m.)

› PRODUCTION planned for Wednesday, october 28, 2026 (starting at 8:00 p.m.)

https://assistance.agena3000.com/books/informations-versions/page/release-note-a3-pim-industry-6119

The entire support team remains at your disposal for any further information.

Best regards,

The AGENA3000 team
Oct 21, 12:58 UTC

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Incident A3 Pim Industry Patch PHP
Resolved - Chère Cliente, Cher Client,

Nous avons bien pris connaissance de l’alerte de sécurité concernant les vulnérabilités critiques affectant PHP. Dès la publication de cette alerte, nos équipes ont lancé un suivi spécifique afin d’évaluer notre niveau d’exposition et de préparer les actions de remédiation nécessaires.

À ce jour :
- Aucun incident ni indicateur de compromission n’a été identifié sur les plateformes que nous exploitons.
- Un inventaire des serveurs et applications concernés a été réalisé afin de confirmer précisément les versions utilisées et leur niveau d’exposition.
- Les correctifs de sécurité publiés par l’éditeur de PHP ont d’ores et déjà été installés sur notre application PIM Industry.

Grâce à notre processus de mise à jour continue de nos serveurs et applications, nous avons été en mesure d’appliquer directement ces correctifs sur les serveurs concernés, sans nécessiter de montée de version préalable de PHP.

Cordialement,

L'équipe AGENA3000



Dear Customer,

We are fully aware of the security alert regarding critical vulnerabilities affecting PHP. As soon as this alert was published, our teams launched a dedicated assessment to evaluate our level of exposure and prepare the necessary remediation actions.

To date:
- No incidents or indicators of compromise have been identified on the platforms we operate.
- An inventory of the affected servers and applications has been completed to accurately confirm the versions in use and their level of exposure.
- The security patches released by the PHP maintainers have already been deployed on our PIM Industry application.

Thanks to our continuous server and application update process, we were able to apply these security patches directly to the affected servers without requiring a prior PHP version upgrade.

Kind regards,

The AGENA3000 Team
Oct 22, 09:40 UTC

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

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